FAQs

When you buy an annuity or insurance product from FCSU Financial, and you live within the U.S.A. and Canada, or someone purchases a product in your name (such as a grandparent buying insurance for the grandkids), you become a member.

Members of FCSU Financial benefits include scholarships, fraternal events, contests, receiving of our monthly newspaper Jednota, and many more…

On a national level, FCSU Financial members can apply for three different scholarships to help with college expenses, the FCSU Scholarship, Stephen C. Matula Scholarship and the Benevolent Scholarship Fund. On a branch level, check with your branch officer or our scholarship page.

To log into your account please click on Member Login. If you are a new user, please click on “Create Account” and create a username and password.

If you do not remember your password or your username, you may use the “Forgot Password/ Forgot Username” function on the login screen. Follow the instructions to reset a new username and password.

Make sure you are entering the same information that you have previously submitted to the FCSU (for example, Theresa instead of Terri) so that it matches our records.

Make sure you are entering your login name and password correctly. Passwords are case sensitive. If your password is “tomato” you cannot enter “Tomato”. To reset your username or password, you may use the “Forgot Password/ Forgot Username” function on the login screen and follow the instructions.

As a security measure, five failed login attempts in a row will cause your access to the site to be suspended. If this occurs, please contact the Home Office at 800.533.6682 ext. 129 to regain access.

You are able to view ONLY ACTIVE POLICIES YOU OWN. This is a privacy issue regulated by law and not one that the FCSU Financial can change or bypass. Please contact us or call the Home Office at 800.533.6682 ext. 129 if you are unsure which policies you own or are not able to view your own policies.

Branch/Deposit Agreements will not be visible on the website. For information regarding your Branch/Deposit Agreement please contact us or call us at 800.533.6682 ext. 122.

If your cell phone number has changed, please contact us or call us at 800.533.6682 ext. 129 to update your cell phone records.

Please fill out the Beneficiary Update Form and mail it to the Home Office.
Find the form here.

Close your browser, shut down your computer, and restart. Many problems with Windows-based PCs will be fixed by doing this. If these steps do not resolve the issue, please contact us or call us at 800.533.6682 ext. 129.

No. Our products are offered to everyone. If you do happen to share our heritage or faith, you may be interested in learning more about the many events and resources available through the FCSU Financial.

FCSU Financials’ portfolio offers a wide array of life insurance coverage and annuity products comparable to the best-known insurance providers in both variety and cost.

If the application did not designate an owner other than the insured, the minor policyholder will become the owner when he/she attains the age of 16. Until that time, the signor of the application owns the policy.

No. Unless it is specified on the application that the owner is someone other than the insured, the insured is the owner regardless of who is paying the premium.

The insured is the person the insurance policy is covering. The owner can make changes to the policy but does not have to be the same as the insured. The owner is the insured unless specified on the application that someone else is the owner.

Yes, you have 5 years from the day it lapsed to reinstate your policy. To reinstate the policy, you must bring your payments up to date.

You can make your premium payment with a credit card by logging into your Member Portal, or through Pay Now feature. You can also call the Home Office at 800.533.6682 ext 125 to make a payment.

Complete the Preauthorized Credit Card Form and return it to the Home Office. The payment will be taken directly out of your checking or savings account the 15th of every month.

By choosing paid-up dividends, you are buying paid-up insurance and increasing the face value of your policy. Accumulated dividends are more like a savings account that will earn a percentage of interest.

Complete the Service Request Form and check off the section that reads ‘Declaration of Lost Certificate’ sign the form in front of a notary public and return it to the Home Office. A Statement of Insurance will be mailed to you.

Any changes made to a policy/contract (only the owner of the policy/contract can make these changes) including change of beneficiary, change of owner, and request for name change, can be done using the Member Service Request Form. Mark the change requested on the form, sign the form in front of a notary public, and return it to the Home Office. A Rider will be mailed to you when the change has been recorded.

A primary beneficiary is the individual, trust or entity designated to receive the death benefit proceeds upon the passing of the insured or annuitant. A contingent beneficiary is the individual, trust, or entity designated to receive the death benefit proceeds if all primary beneficiaries predecease the insured or annuitant.

Face value is the value that would be received by the beneficiary upon the death of the insured. Cash value is the amount that will be received if the owner surrenders/cashes in the policy.

We require a Deceased Claim Report to be completed (with the insurance fraud warning signed, dated and witnessed), along with the current index page from the policy/contract and the original death certificate (returned upon request), mailed to the Home Office.

Please complete the Declaration of Lost Policy/Contract of Deceased Member section located on the bottom of page 2 of the Deceased Claim Report.

Obituaries for deceased members can be submitted with the claim, mailed to the editor at the Home Office, or emailed to editor@fcsu.com. There is no charge for an obituary.

Please send your articles to our editor at editor@fcsu.com.

The First Catholic Slovak Union has developed a Memorial site for our members and their families on a permanently dedicated 1 ½ acre of land of Jednota property in Middletown, PA. A re-bronzed “Doughboy” statute is a key highlight of this Memorial, honoring those who served in any wars and also giving the opportunity for our Members to honor and remember their ancestors and family members who have made and make our Society great. Also included throughout the site: the existing pillars leading to the old Orphanage; a stone sign identifying the First Catholic Slovak Union – The Jednota; three flags of polished red granite etched with the national flags of the United States, Canada and Slovakia; granite plaques etched with FCSU historic scenes and subjects; and 15 blocks of high quality red granite each of which are designed to contain “bricks” at least in 4×10 and in 8×10 that contain memoriam messages from members and their families.

The Jednota Memorial was dedicated on September 13, 2015.

The Jednota Memorial site fronts Rosedale Avenue in Middletown, PA. It sits on land that was once occupied by the Jednota Orphanage in Middletown, PA; land that was purchased in 1911 at the urging of our founder Fr. Stefan Furdek for just such a purpose.

The Memorial is free and open to the public.

Tiles or “bricks” are still available for purchase to commemorate loved ones in your branch, district, or family.  For more information on purchasing a tile please visit our Jednota Memorial page or call the Home Office at 800.533.6682.